Marketplace terms and conditions

For a full list of terms see: Terms and Conditions

Conditions to use Fenix Carbon

  • Credits to be listed must be issued and held in the appropriate registry account (Gold Standard, Verra, American Carbon Registry, APX, Climate Action Reserve, IHS Markit, UN) in the seller’s name.

  • Credits must be certified by one of the following standards: ACR, CAR, CCB, GCC, Gold Standard, Plan Vivo, Verra, UN– Fenix Carbon reserves the right to remove any listing that is not certified by one of the aforementioned standards.

  • A PDF project specification sheet, as a minimum, must be uploaded by the seller and for preference, further information, collateral and media should accompany.

  • In connection with using or accessing the Fenix Carbon marketplace, you will not:

    • Breach or circumvent any laws or third-party rights

    • Use our services if you are not able to form legally binding contracts (for example, if you are under 18 years old), or are temporarily or indefinitely suspended from using our sites, services, applications or tools

    • Fail to deliver items that you have listed, unless you have a valid reason, for example the buyer fails to fulfil their obligations

    • Fail to pay in due course for items that you have bought, unless you have a valid reason, for example the seller fails to fulfil their obligations

    • Manipulate the price of any item or interfere with any other user’s listings

    • Post false, inaccurate, misleading, deceptive, defamatory or libellous content

    • Transfer your Fenix Carbon account and user ID to another party without our consent

    • Circumvent Fenix Carbon by contacting the buyer or the seller directly – all communication will be conducted via Fenix Carbon acting as a facilitator

Governing law

  • You agree that the law of England and Wales will govern this user agreement and any claim or dispute that has arisen or may arise between you and Fenix Carbon, except as otherwise stated in this User Agreement.

Operating currency

  • Listings must be priced in the platform’s operating currency of USD only.

Transaction process for buyers and sellers

  • The number of credits listed for sale and the price must be honoured in the event of a purchaser effecting a “click to buy” – part purchases will be allowed – i.e. less than the number of credits listed – in which case the marketplace will automatically adjust the credits remaining for sale.

  • Upon a “click to buy” purchase being made in Marketplace, a Purchase Agreement, will be simultaneously produced for both parties, pre-populated with information collected during the registration process; by accepting these terms and conditions, both parties will have pre-accepted this Purchase Agreement as a legally binding bi-lateral contract. The parties submit to the jurisdiction of the courts of England and Wales for the enforcement of this Agreement or any arbitration award or decision arising from this Agreement.

  • Upon a purchaser effecting a “click to buy”, payment is immediately due via credit card or bank transfer to the Fenix Carbon escrow facility.

  • Upon receiving notification of the sale by way of receiving the Purchase Agreement, and confirmation from Fenix Carbon of funds received in escrow, the seller will immediately retire or deliver the credits as instructed within the Purchase Agreement.

  • The payment includes the price of the carbon offsets as well as a 10% services fee charged by Fenix Carbon to the seller and the buyer (10% each) for facilitating the transaction.

Payment Providers

  • As part of this agreement, Fenix Carbon Ltd. shall obtain escrow and payment services including collecting, holding, disbursing, or remitting funds domestically or internationally via Tazapay Pte. Ltd., a company incorporated in Singapore, its subsidiaries, partners or affiliates (together, “Tazapay”). The terms and conditions of escrow and payment service provided by Tazapay ("Tazapay T&C") to you are incorporated here by reference and can be viewed here:, including the integration of their services with the services of the Fenix Carbon Ltd., the contractual relationship between Fenix Carbon Ltd. and Tazapay. You agree and accept Tazapay T&C including the integration of Tazapay's services with Fenix Carbon Ltd., the separate contractual relationship between Fenix Carbon Ltd. and Tazapay, and the respective and relevant terms and conditions.